Call-Center Bundle Commercial Module Software FPBX-C25Y-CB

Product Information

Specification

About:

The Call-Center Bundle provides essential high-end reporting tools tailored for call center environments. This bundle includes a license and replaces previous package versions, integrating key features from older models.

Designed for effective call management, this bundle includes:

• Caller ID Management to modify outgoing caller ID in real time
• Class of Service for granular control over extension-level permissions
• CRM Link Integration to connect communication systems with customer management software
• Outbound Call Limiting to help maintain compliance with calling regulations

Additionally, the bundle offers powerful reporting tools, including QXact Reports and Queue Reports, enabling businesses to streamline operations, improve efficiency, and enhance overall call center performance.

Features and Benefits:

• Caller ID Management for flexible ID modification

• Class of Service for granular permissions at the extension level

• CRM Link Integration for seamless CRM connectivity

• Outbound Call Limiting to comply with regulations

• Pinset Pro for enhanced security and flexibility

• QXact Reports for customizable reporting

• VQ Plus for managing real queue settings

• Web Call Me for easy website integration

• XactDialer for automated broadcast campaign management

• Queue Reports for detailed insights into call distribution and performance.

Specifications: